Support Center

Tap the + button on the Dashboard or navigate to the Pets tab and tap "Add Pet". Enter your pet's name, species, breed, and birthday. You can add a photo from your camera or photo library.

Go to the Reminders tab and tap + to create a new reminder. Select the pet, choose an activity type (feeding, medication, vet visit), and set your preferred time and frequency. Make sure notifications are enabled in your device Settings.

When enabled, your pet data automatically syncs across all Apple devices signed into the same Apple ID. Enable it in Settings → iCloud Sync. Your data is encrypted and stored in your private iCloud account.

From the Dashboard, tap Quick Log or go to your pet's profile and tap Add Log. Select the activity type (meal, walk, medication, grooming), add notes if needed, and save. Activities are automatically timestamped.

Premium unlocks unlimited pets (free is limited to 2), advanced health tracking, custom reminder schedules, detailed reports and insights, expanded photo galleries, and family sharing. Start with a 7-day free trial!

Subscriptions are managed through Apple: Settings → [Your Name] → Subscriptions → PetSuite 360 → Cancel Subscription. You'll keep access until your billing period ends.

Go to Settings → Data & Privacy → Export Data. Choose your format and what to include. The export saves to your Files app or can be shared directly.

Yes! With Premium, enable Family Sharing through iCloud. Everyone on your Apple Family plan can access and update pet information, keeping the whole family coordinated.

Swipe left on any pet, log, or reminder to delete individual items. For everything, go to Settings → Data & Privacy → Delete All Data. This cannot be undone.

Check these settings: 1) Device Settings → PetSuite 360 → Notifications must be ON. 2) Focus modes shouldn't block the app. 3) In-app Settings → Notifications enabled. If issues persist, try reinstalling.